Frequently asked questions
What is gehgassi?
gehgassi is Austria’s first app to connect dog parents with dogwalkers and dog sitters.
Who is gehgassi for?
gehgassi is for dog owners and dogwalkers
As a dog lover, you can register on the app and offer walks and sits. You create your own schedule and decide how, when and at what price you want to work.
As a dog owner, you can create your own profile for your dog and find the perfect dogwalker or dogsitter for your pet.
When can I download the app from the appstore?
Expected to start in summer 2022. We regularly post all news and updates on our social media channels and on the gehgassi website.
Can I register already now?
Where is gehgassi available?
For the time being we will start in Salzburg and Innsbruck. Soon gehgassi will be available throughout Austria.
What are the requirements to be a dogwalker?
You must be at least 18 years old and be able to handle a dog responsibly. If you are unsure if you are up to the task, please first make an appointment together with the dog owner to practice handling the dog.
How do I become a #gehgassiambassador?
You love dogs, are convinced of the gehgassi concept and would like to share us with your friends? Then send us an email now at firstname.lastname@example.org and benefit from exclusive goodies.
Are there any fees?
A gehgassi profile is free for both dog owners and dogwalkers. Only the transaction fees of the online payment provider are charged.
How can I make sure my dog is treated well?
In general, we always recommend a first meeting together with the dogwalker to get to know each other and see how they interact with your dog. You can choose the right dogwalker for you based on reviews and qualifications.
Do I need to have my own dog to walk other dogs?
NO, you do not need your own dog to walk dogs via gehgassi. However, if you have your own dog, you can take other dogs with you on your walk, as long as the owner has not checked “exclusive”.
Can I walk several dogs at the same time?
Unless dog parents specifically check “exclusive”, you can walk multiple dogs at the same time.
How do I cancel a booking?
We recommend that you only accept requests that you can actually complete. This results in infrequent cancellations. If you still need to cancel a booking, please inform your customer first. After that you can delete the booking from your gehgassi account. The same goes for dog parents.
Are there any additional benefits to using the gehgassi app?
Yes, both dogwalkers and dog owners, earn points per walk booked. These are in turn converted into small prizes.
How do I become a gehgassi cooperation partner?
Which companies are able to cooperate with gehgassi?
We are interested in all companies that deal with the needs “around the dog”.
What kind of cooperation is possible?
As a cooperation partner, it is possible for you to place advertisements in the gehgassi app. Discounts and goodies can also be provided to encourage gehgassi customers to buy from your business.
How do I contact gehgassi customer service?
Couldn’t all your questions be answered? If so, please send us an email at email@example.com. Our team will try to answer your message as soon as possible. In addition, we are always happy to receive feedback! Feel free to send us any suggestions for improvement. gehgassi is still at the very beginning, in version 0.1. The app will continue to evolve and improve in the coming months to make your life even easier!